Role: Product Designer
Services: Product design consultation on their personalization experience, Website Design, Style Guide Creation, Illustrative Branding
HerLeaf is a brand targeted towards women google searching CBD products for beauty, mental health, and pain relief. They are a personalized service, where the user takes a quiz and receives tailored CDB product recommendations, as well as an assigned customer service rep to talk to via text message.
The company had only existed for a few months using scrappy methods in order to form a strong proof of concept. After they found out that this was a business idea worth pursuing, they hired me to: 1) help tailor their personalization experience, 2) design their website, 3) design their logo, 4) create illustrations to give their brand a personal look and feel, and 5) create a style guide for their brand.
Web Design & Evolution
The first website design was single page. Because the site was also connected to a Shopify store and the personalization flow was its own experience, there didn't seem to be much of a need for any more content than what could fit onto a single web page. I assisted in copywriting and editing, as well as content strategy on the site, Shopify store, and personalization experience.
In order to give more personality and whimsical feel, subtle animations were added to the illustrations as users scrolled.
As time went on and more user interviews were conducted, it was clear that some users needed more information about the company itself in order to have confidence in who they were buying their CBD products from. The change in website structure, along with marketing additions helped HerLeaf gain almost twice as many customers as they had before.
Illustrative Branding
The imagery in the branding has a simple, handmade quality to it and is meant to be approachable. The illustrations also reflect effective ingredients that are common among the products that are recommended to HerLeaf consumers. The copy on the site and throughout the personalization quiz is approachable in tone, but instills confidents in the topics themselves.
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